RETURNS

We offer refunds and/or exchanges within the first 30 days of your purchase, if 30 days have passed since your purchase we will unfortunately be unable to issue a refund or facilitate an exchange. 

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Refunds

Once your return has been received and inspected we will send you an email to notify you. We will also update you the approval or rejection of your refund request.

If your refund request has been approved your money will be debited back to your original method of payment within 3-5 business days after the approval, depending on your bank.

Late or missing refunds

Please contact us if you have not received your refund after 5 business days. It may also be beneficial to get in touch with your bank as processing times may vary. 

Return address

To return your product please mail it to the below address:

DRIPBAY

3 CANAL PATH

LONDON, E2 8BS

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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